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SECOND HOMEF.A.Q.

WHAT IS SECOND HOME?

Second Home helps seniors and their families locate senior housing options based on their unique needs, preferences, and budget.

HOW DOES YOUR SERVICE WORK?

Our service has 4 steps:

Assessment - We will conduct an in-person or phone assessment to get an understanding of your personal situation.

Tour Homes - We will identify and provide a list of the housing options from our network that meet your needs, preferences, and budget. Once you are ready, we will schedule on-site visits for you and your family. If you'd like, we can accompany you and help take notes, explain options, and share observations.

Select a Home - Once you and your family choose an appropriate home, we will act as your liaison for a smooth transition. If you need recommendations for additional services, we will connect you with local professionals in the senior care industry.

Make a Difference - We believe in giving back by supporting our local non-profit services that assist seniors. That's why we will donate $250 of each client rendered to a local non-profit of your choosing*

*Donation will be given after resident completes a 30-day stay at chosen home.

WHAT KIND OF QUESTIONS WILL I BE ASKED?

We will ask questions about:

  • Hobbies
  • Medications
  • Mobility needs
  • Memory function
  • Desired amenities
  • Financial requirements
  • Geographical preferences
  • Personal care needs (dressing, bathing, eating, etc.)

This information helps us identify senior housing options from our network that offer the required level of care and services.

HOW DOES SECOND HOME SELECT OPTIONS?

Before we give our clients a list of senior housing options we conduct the following:

  • Licensing review
  • Inspection report review
  • Violations review
  • Availability inquiry
  • Pricing evaluation

HOW MUCH DO YOU CHARGE FOR YOUR SERVICE?

Second Home receives a referral fee from the senior living community you select so our service is provided to consumers at no charge.

Our role is to always represent you and your family’s needs, not the community.

Second Home does not have ownership or is not affiliated with any senior care facility.

South bay woman asking questions about Second Home.

FINANCIALF.A.Q.

IS THERE A BENEFIT FOR VETERANS?

Aid and Attendance is a benefit paid by Veterans Affairs (VA) to veterans, veteran spouses, or surviving spouses. It is paid in addition to a veteran's basic pension. The benefit may not be paid without eligibility to a VA basic pension.

Aid and Attendance is for applicants who need financial help for in–home care, to pay for an assisted living facility or a nursing home. It is a non–service connected disability benefit, meaning the disability does not have to be a result of service.

You cannot receive non–service and service–connected compensation at the same time.

WILL MEDICARE OR MEDI-CAL PAY?

No. Because these are not medical facilities, neither Medicare nor Medi–Cal pays directly for residential care/assisted living.

There is a special program in 14 counties (Alameda, Contra Costa, Fresno, Kern, Los Angeles, Orange, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, San Mateo, Santa Clara and Sonoma) — the Assisted Living Waiver Program— in which Medi–Cal pays for eligible residents assessed to need nursing home level care to live in an RCFE or public housing.

FINANCIALF.A.Q.

IS THERE A BENEFIT FOR VETERANS?

Aid and Attendance is a benefit paid by Veterans Affairs (VA) to veterans, veteran spouses, or surviving spouses. It is paid in addition to a veteran's basic pension. The benefit may not be paid without eligibility to a VA basic pension.

Aid and Attendance is for applicants who need financial help for in–home care, to pay for an assisted living facility or a nursing home. It is a non–service connected disability benefit, meaning the disability does not have to be a result of service.

You cannot receive non–service and service–connected compensation at the same time.

WILL MEDICARE OR MEDI-CAL PAY?

No. Because these are not medical facilities, neither Medicare nor Medi–Cal pays directly for residential care/assisted living.

There is a special program in 14 counties (Alameda, Contra Costa, Fresno, Kern, Los Angeles, Orange, Riverside, Sacramento, San Bernardino, San Diego, San Joaquin, San Mateo, Santa Clara and Sonoma) — the Assisted Living Waiver Program— in which Medi–Cal pays for eligible residents assessed to need nursing home level care to live in an RCFE or public housing.

RESIDENTIAL CARE F.A.Q.

WHAT ARE THE TYPICAL COSTS?

The cost depends on a variety of factors such as the type of accommodations (e.g., apartment, private room, shared room), the range of services needed, and the geographic area.

The median monthly cost in California is $3,750, with costs ranging from a low of around $1,000 a month for a resident on Supplemental Security Income (SSI) to a high of $9,000 a month.

Specialized services like dementia or hospice care are more costly.

WHAT TYPES OF AMENITIES ARE TYPICALLY AVAILABLE?

Typical amenities available in assisted living homes may include:

  • Personal care assistance (bathing, toileting, dressing, eating)
  • Access to health care and medical services
  • On-site social and spiritual activities
  • Recreation and exercise facilities
  • Wellness programs
  • Transportation arrangements
  • 24-hour security
  • Laundry service
  • Housekeeping

HOW LONG ARE THE CONTRACTS?

Most contracts are month-to-month and some may require a 30/60 day notice that you will be leaving.

WHAT IS RESIDENTIAL CARE FOR THE ELDERLY?

Residential Care Facilities for the Elderly (RCFEs) — sometimes called “Assisted Living” (e.g., 16+ beds) or “Board and Care” (e.g., 4 to 6 beds) — are non–medical facilities that provide room, meals, housekeeping, supervision, storage and distribution of medication, and personal care assistance with basic activities like hygiene, dressing, eating, bathing and transferring.

Residential Care Facilities for the Elderly (RCFEs) serve persons 60 years of age and older.

This level of care and supervision is for people who are unable to live by themselves but who do not need 24 hour nursing care. They are considered non-medical facilities and are not required to have nurses, certified nursing assistants or doctors on staff.

ARE RCFE'S REQUIRED TO HAVE LIABILITY INSURANCE?

Beginning on July 1, 2015, all RCFEs are required to maintain liability insurance in the amount of at least $1,000,000 per occurrence and $3,000,000 annually to cover injuries to residents or guests caused by the negligence of the facility owner or employees.  (California Health and Safety Code, Section 1569.605.)

Can a RCFE care for persons with Dementia?Maybe. Some facilities offer special services to persons with dementia if they meet certain licensing requirements.

Make sure that the facility has experience in providing dementia care and meets all of the state licensing standards to provide dementia care.

ARE THERE STAFF RATIOS?

There is not any specific staff to resident ratio for assisted living/residential care facilities.

California law requires that facility personnel shall at all times be sufficient in numbers, qualifications, and competency to provide the services necessary to meet resident needs, and to ensure their health, safety, comfort, and supervision.

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