Global Privacy Policy

We are providing information and resources to seniors to begin their search for senior living and caregiver options. We create a series of Second Home guides and reliable resources to inform you to find the best senior home in the location nearby you.

As a leading senior care placement agency, we at Second Home respect privacy and are committed to protecting the Personal Information of visitors.

We maintain the privacy of personal information obtained from seniors using our services.

We ensure confidentiality as per the legal requirements by applying sophisticated privacy practices.

Social Media Content

The social media content advertising of our services for seniors will not affect the actual dealing for any of the two parties involved. However, copying and editing of the content are not permitted. The copyright of posting the social media content lies with us.

Personal Information

By using our Sites or submitting information to us, you acknowledge and understand the terms of our Privacy Policy. We ensure to protect personal information including Log-in credentials (username, password), business information, and credit card information.

No personal calls or chats will be made by our team without the consent of the user. While you are looking to find a new home, you initiate by registering yourself by providing your personal information. All this information is protected by us.

Our website follows all the Privacy Acts which is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Disclosure of Personal Information

We may disclose Personal Information:

• To affiliates and other entities with our partner companies.
• To third parties when you use a third party feature in our Services.
• To enforce or apply our Terms of Use and other agreements or comply with any court order, law, or legal process, including government or regulatory requests.
• If we believe it is necessary to protect the rights of information and data, we can restrict the access to those personalized pages.
• We may also disclose de-identified information without restriction.

Service Providers

We have an association with third parties to help you in providing better services. They are our business associates. Apart from them, we use service providers to assist with analytics, email marketing, payment processing, customer relationship management, and IT infrastructure and support.

Note: Your information is shared wherever it is required. However, prior consent for the same is taken.

Data Retention Policy

At Second Home, we retain records for 12 months or so. After that, the personal information is auto-deleted from our database. In case you have to take any other service once again, we collect fresh information.

Note:  In the case of deletion of information, no prior information will be provided to users.

User’s/Visitors’ Rights

A user or registered visitor requesting a specific property has the right to ask for the details of the property.

To make such a request, please Contact Us by email, call us at our toll-free number, or submit the request through a personal account created with us.

We may require you to provide additional information to confirm the identity of the consumer.

Security

We use reasonable security measures to store and protect your Personal Information while it is under our control. It is to note that no transmission of data over the Internet is 100% secure.

 Copyright to Information

To maintain data integrity, we follow legal instructions to preserve and have copyrights to the website data, confidential information shared with users regarding the information usage.

Disclaimer

We provide services to seniors and their families exclusively. 

Your Consent

By using our Site, you consent to our Privacy Policy, and disclosure of Personal Information is used for the purposes like:

We may send newsletters and other communications that promote the use of our services. When you receive our newsletters, you may indicate a preference to stop receiving further newsletters by informing us by email.

Contacting Second Home

If you have any questions about this Privacy Policy or the privacy practices of our Site, please feel free to contact us!

Changes To Policy

Please note that this policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this privacy policy. We will provide notice of material changes to the policy, either by posting a notice on our websites, by sending an email, or by some other reasonable method.